Privacy Policy

Last updated: 2026-06-01

Desay Industrial ("we", "our", or "us") operates the website https://desaiind.com. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website.

Information We Collect

When you fill out a contact form on our website, we collect the following information:

  • Name and email address
  • Company name and country
  • Phone number (optional)
  • Product interest and message content

How We Use Your Information

We use the collected information solely to:

  • Respond to your inquiries and provide requested information
  • Send you product catalogs or quotations you requested
  • Improve our website and services

Data Storage

Form submissions are processed through Web3Forms and delivered to our business email. We do not store personal data on our website servers.

Analytics

We use Google Analytics 4 to understand website usage patterns. This service may collect anonymous usage data through cookies.

Data Retention

We retain inquiry data (name, email, company, message) for up to 24 months from the date of your last interaction with us, after which it is securely deleted. This retention period allows us to respond to follow-up inquiries and maintain accurate business records. Anonymous analytics data is retained for 14 months by Google Analytics default settings.

Your Rights (EU/EEA Users — GDPR)

If you are located in the European Union or European Economic Area, you have the following rights regarding your personal data under the General Data Protection Regulation (GDPR):

  • Right to Access — request a copy of the personal data we hold about you
  • Right to Rectification — request correction of inaccurate or incomplete data
  • Right to Erasure ("right to be forgotten") — request deletion of your personal data
  • Right to Restrict Processing — request that we limit how we use your data
  • Right to Data Portability — request your data in a machine-readable format
  • Right to Object — object to processing of your personal data
  • Right to Withdraw Consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at jack@desaiglue.com with the subject line "GDPR Request — [Right Type]". We will respond within 30 days as required by GDPR Article 12.

You also have the right to lodge a complaint with a supervisory authority in your EU/EEA country of residence if you believe our processing of your personal data violates the GDPR.

Cookies

This website uses minimal first-party cookies for session management and Google Analytics 4 cookies for anonymous traffic analysis. We do not use marketing or advertising cookies. EU/EEA users can opt out of analytics via their browser settings or by contacting us.

Third-Party Services

We use the following third-party services that may process limited data:

  • Web3Forms (form delivery) — processes form submissions to deliver them to our business email. Privacy Policy
  • Google Analytics 4 (anonymous analytics) — collects aggregated usage statistics. Privacy Policy
  • Hostinger (web hosting) — hosts this website. Privacy Policy

International Data Transfers

Desay Industrial is based in China. By using this website and submitting an inquiry, you acknowledge that your data may be transferred to and processed in China for the purpose of responding to your inquiry. We implement appropriate safeguards including encrypted transmission (HTTPS) and access controls to protect your data during transfer and storage.

Contact

If you have questions about this privacy policy, exercise your rights, or report a data protection concern, contact us at jack@desaiglue.com.